1/ Sales and Customer Advisory:
- Advise customers on products related to kitesurfing, wingfoiling, wakeboarding, surfing, skateboarding, electric scooters, etc.
- Ensure an exceptional customer experience by addressing needs and providing tailored recommendations.
2/ After-Sales Service Coordination:
- Manage after-sales service requests, including returns, repairs, and exchanges.
- Collaborate with the technical team to ensure customer satisfaction.
3/ Order Preparation:
- Prepare and verify orders, ensuring accuracy before shipment.
- Coordinate with the logistics team to ensure fast and accurate shipping.
4/ Marketing with AI Utilization:
- Implement marketing strategies to promote products and the store.
- Use traditional marketing tools and explore AI-based solutions to optimize campaigns.
5/ Versatility:
- Perform various tasks related to the daily management of the store, including organizing the retail space, restocking shelves, etc.